Difficult Conversations

Difficult Conversations

This course will give you the confidence to have those difficult conversations in the workplace. You will gain a model + the skills + techniques to have those tricky + tough conversations. Plus, it will be lots of fun!

Interested in this course? Email us at [email protected]

Course curriculum

1. Video - Difficult Conversations Intro
2. Welcome to the course + FAQ
3. Terms + Conditions
1. M1 - Pre-work
2. M1 - Video
3. M1 - Action it!
4. M1 - Quiz
5. M1 - Reflection
6. M1 - Summary
1. M2 - Pre-work
2. M2 - Video
3. M2 - Action it!
4. M2 - Quiz
5. M2 - Reflection
6. M2 - Summary
1. M3 - Pre-work
2. M3 - Video
3. M3 - Action it!
4. M3 - Quiz
5. M3 - Reflection
6. M3 - Summary
1. M4 - Pre-work
2. M4 - Video
3. M4 - Action it!
4. M4 - Quiz
5. M4 - Reflection
6. M4 - Summary
1. M5 - Pre-work
2. M5 - 5 Step Model
3. M5 - Video
4. M5 - Action it!
5. M5 - Quiz
6. M5 - Reflection
7. M5 - Summary
1. M6 - Pre-work
2. M6 - Video
3. M6 - Action it!
4. M6 - Quiz
5. M6 - Reflection
6. M6 - Summary
1. Demo - Pre-work
2. Demo of the process
3. Demo - Reflection
1. Demo with techniques
1. Q+A #1 - What if the person becomes aggressive or abusive in a DC?
2. Q+A #2 - What if the person is reluctant to have the conversation?
3. Q+A #3 - What is the right timing to have a DC?
4. Q+A #4 - What if there is a power imbalance in a DC?
5. Q+A #5 - What if you feel someone is not being genuine in a DC?
6. Q+A #6 - What if a DC goes around in circles?
7. Q+A #7 - What if you are delivering unwanted news?
8. Q+A #8 - Why is mindfulness important in a DC?
9. Q+A #9 - Why is courage important in a DC?
10. Q+A #10 - Can you use this DC model with your partner!?
1. Feedback
2. Congratulations!

About this course

6 modules
Bonus 10 Q+A videos
100 minutes of video

Social proof: reviews

A skill that EVERYONE wants to have!

Julie Rex

Scott Dutton offers a life skill that can not only be used in the workplace, but also in your everyday life! Difficult conversations. We all have had them at one time or another. This course offers easy steps to achieve a more harmonious workpl...

Read More

Scott Dutton offers a life skill that can not only be used in the workplace, but also in your everyday life! Difficult conversations. We all have had them at one time or another. This course offers easy steps to achieve a more harmonious workplace culture and offers curiosity in even the most difficult situations.

Scott is enthusiastic and fun to watch

Sari Dal Pastro

Very valuable information and great demo videos. I'm looking forward to developing my skills in difficult conversations

Very valuable information and great demo videos. I'm looking forward to developing my skills in difficult conversations

Practical & Clear

Rachel Johnston

The Difficult Conversations course was clear, provided useful information and tools and was very practical and useful both personally and professionally.

The Difficult Conversations course was clear, provided useful information and tools and was very practical and useful both personally and professionally.

Well-structured online course

Mark McGrath

I've attended a few of Scott's face-to-face sessions and was a little hesitant in participating in an online course, however Scott has successfully managed to infuse his personality into an online platform and kept it light and engaging.

I've attended a few of Scott's face-to-face sessions and was a little hesitant in participating in an online course, however Scott has successfully managed to infuse his personality into an online platform and kept it light and engaging.

Amazing course!

Scott Dutton

This was amazing - very interactive, fun + super helpful! Highly recommended! 5 stars.

This was amazing - very interactive, fun + super helpful! Highly recommended! 5 stars.

Difficult conversations made easy

Carol Godwin

Easy to apply frameworks that I can use every day.

Easy to apply frameworks that I can use every day.

Excellent

Nathan Perry

Excellent

Excellent

DIFFICULT CONVERSATIONS

Patricia Webb

GREAT TIPS

GREAT TIPS

Register your interest

click here